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‘Abuja motorists not getting value from motor insurance’

The Federal Capital Territory (FCT) Directorate of Road Transport Services (DRTS) has expressed worries over Abuja residents not getting value for the premiums on their third-party motor insurance. 

Director, DRTS Dr. Bello Abdul-Lateef, spoke when the Commissioner for Insurance and Chief Executive Officer of the National Insurance Commission (NAICOM) Mr. Olorundare Sunday Thomas paid him an official visit in Abuja.

The DRTS boss lamented that many residents, "were paying as much as N15,000 for coverage, yet potentially receiving only N4,000 worth of protection". 

This discrepancy he said is often due to a lack of validation on the part of residents and the possible use of unauthorized agents to process insurance requests.

"A lot of individuals renewing their vehicle particulars were not getting value for the insurance premium being paid as they did not validate the insurance policies after purchase even though they might have paid N15,000; whereas the cover they were actually given cost N4,000 considering the fact that they may have engaged unauthorised persons to help process their request," he said.

The DRTS also announced a new initiative to combat such fraud and improve the overall insurance experience for Abuja residents.  This initiative is a collaborative effort between the DRTS and the NAICOM.

As part of this effort, the DRTS has launched a new online system for renewing vehicle particulars. This new system allows Abuja residents to conveniently renew their vehicle registrations from the comfort of their homes.

Dr. Abdul-Lateef said DRTS is committed to transparency and fair pricing.  He said 98 per cent of their processes are now automated, a step specifically designed to prevent these irregularities.  The new online renewal system is a prime example of this automation focus.

Responding, Mr. Thomas noted the importance of collaboration between NAICOM and the DRTS. 

The collaboration between NAICOM and DRTS aims to strengthen existing insurance management systems and significantly reduce instances of fraud related to third-party motor insurance.

Mr. Thomas also reminded residents about the recent increase in mandated third-party motor insurance coverage, which came into effect in January 2023. Minimum coverage he reiterated "has risen from N1 million to N3 million, providing improved protection for road users in the event of an accident".

The collaborative efforts of the DRTS and NAICOM represent a significant step towards a more efficient, secure, and transparent system for vehicle registration and insurance in Abuja.

Residents can now not only renew their registrations online but also rest assured they are receiving proper insurance coverage at a fair price.  This initiative promises to benefit both residents and the insurance industry as a whole.

 

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